Privacy policy

Maw & Paw’s Pets (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our Shopify store.

By using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

When you visit or place an order on our Shopify store, we collect the following information:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, payment details (processed securely by Shopify and payment providers).

  • Order Information: Details about the products you purchase.

  • Device and Log Information: IP address, browser type, device information, and browsing behavior through cookies and tracking technologies.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders.

  • Communicate with you about your orders and respond to inquiries.

  • Improve our website, products, and customer service.

  • Comply with legal requirements.

  • Send marketing communications only if you opt-in.

3. Sharing Your Information

We do not sell your personal data. However, we share your information with trusted third parties who assist us in operating our Shopify store, including:

  • Shopify (our e-commerce platform)

  • Payment processors like Stripe, PayPal, or others integrated via Shopify

  • Shipping carriers for delivery of your orders

  • Marketing and analytics providers

All third parties are required to protect your information and use it only for providing services to us.

4. Cookies and Tracking

Our Shopify store uses cookies and similar tracking technologies to:

  • Keep track of your cart and login sessions

  • Analyze website traffic and improve user experience

  • Personalize marketing efforts

You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

5. Data Security

We take your data security seriously. Shopify provides secure hosting and SSL encryption to protect your personal and payment information during transmission. While no online system is completely secure, we follow industry best practices to safeguard your data.

6. Your Rights

You can:

  • Access, update, or delete your personal information by contacting us.

  • Opt out of marketing emails anytime by using the unsubscribe link in our emails.

To exercise your rights or for privacy-related inquiries, please contact us at:

info@mawandpawspets.com

7. Children’s Privacy

Our Shopify store is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated date. Please check back periodically.

Last updated: August 26, 2025

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: