Shipping policy
At Maw & Paw’s Pets, we are committed to getting your orders to you quickly, safely, and reliably. Please review our shipping policy below for details on processing times, delivery windows, and order cut-offs.
Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed after 6:00 PM EST will be processed on the next business day.
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We do not process or ship orders on Sundays or major U.S. holidays.
Transit Time
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Once your order has been processed, standard delivery typically takes 4–7 business days depending on your location and shipping carrier.
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A tracking number will be provided once your order ships so you can monitor its progress.
Total Estimated Shipping Time
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From the time you place your order to the time it arrives, the total estimated shipping time is 5–10 business days.
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Please note that delays due to weather, holidays, or carrier issues may occasionally extend this timeframe.
Shipping Cut-Off Time
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Orders placed before 6:00 PM EST will begin processing the same business day.
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Orders placed after 6:00 PM EST will begin processing the following business day.
Shipping Coverage
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We currently ship to all U.S. states.
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We do not offer international shipping or shipping to U.S. territories at this time.
Shipping Issues or Delays
If your order is delayed, lost, or arrives damaged, please contact our customer service team. We're here to resolve any issues promptly and ensure your satisfaction.